What is your Restoration Levy?
The historic Carnegie Theatre & Arts Centre is a Grade II listed building and as such it is important we continue to maintain, renovate and improve it which comes at a very high cost. In view of this, and to
...
What is the Booking Fee?
All online bookings are subject to a single transaction fee of £2.50 per booking regardless of the amount of tickets purchased. This transaction charge covers third party processing fees. Where we provide ticketing services for other event organisers the arrangements
...
Can you donate a prize for our good cause?
We receive many requests from other good causes to donate tickets for our shows and gift vouchers every week. Please don't be offended if we have to say no. As a small charity we're also trying to raise funds for
...
Can I purchase Gift Vouchers?
You can. They’re perfect for any occasion: birthdays, anniversaries, wedding and Christmas presents, or just to say thank you and they’re valid for 12 months from the day you buy them. We hold £20.00, £10.00 and £5.00 vouchers. They can
...
How do I request a refund?
Once purchased tickets cannot be exchanged or refunded unless the event is cancelled and we are unable to offer a substitute event. Full conditions of sale can be found here.
...
When is the Box Office open?
Our Box Office is open for counter sales between 11.30am - 2pm, Tuesday to Saturday. You can also book tickets online 24/7 at www.carnegietheatre.co.uk.
...
